Miu at Home · by BTM Pet Shop
Your cat stays home. You stay meaningfully updated.
Cat-only home visits in Ho Chi Minh City, designed around familiar surroundings, steady routines and clear visit reports.
When you travel, fewer changes may be easier for your cat.
Miu supports everyday food, fresh water, litter-area hygiene, suitable attention and documented updates in the cat’s own home. It is not a hotel, veterinary service, cleaning service or sitter marketplace.
A good fit
- Cats who prefer familiar surroundings
- Multi-cat homes
- Owners who value structured updates
- Routine, non-medical care
Not a good fit
- Cases needing medical monitoring
- Diagnosis or emergency treatment
- Medication as a standard service
- Dog care or general house cleaning
How Miu works
First Miu Meeting
Meet first to understand food, water, litter, personality, home access and emergency contacts. Fee and conditions require confirmation.
An agreed visit plan
Each visit covers only agreed routine tasks and access arrangements.
Miu Visit Report
A concise update records timing, completed tasks, visible routine observations and appropriate photos or video.
Visit options
Contact Miu for current availability, visit length and a clear quote before booking.
Single visit
Contact Miu to choose a visit length that suits your cat’s routine.
Multiple visits
A practical option when you need several agreed visits.
Services
Care shaped around the routine at home.
Choose the visit format that fits the agreed routine. Exact timing, inclusions, and availability are confirmed before booking.
First Miu Meeting
Introductory home meeting to discuss the cat’s routine, access, supplies, contacts, and visit expectations.
Before the first care booking
Essential Home Visit
- Food to owner instructions
- Fresh water
- Litter-box scooping and nearby tidying
- Basic bowl cleaning
- Photos and visit notes
Extended Care Visit
Essential tasks with additional time for calm company or play if welcomed by the cat, plus visible routine observations.
Homecoming Reset
A practical final visit focused on agreed cat-care tasks, litter surroundings, bowls, notes, and a tidy handover before the owner returns.
Booking note: These are editable service outlines, not fixed packages. Final inclusions and availability are confirmed before booking. Medication administration is not included as a standard service.
Miu Visit Report
A clear note after the door closes.
See what was completed and what was visibly observed during the visit. This interface is a sample only and contains no customer information.
Sample report
Visit complete
Arrival / departure
Example: 10:02 / 10:38
Food Owner instructions followed
Water Refreshed
Litter-box activity
Visible activity observed and box scooped.
Visible behavior
Example observation: greeted from a familiar resting place; calm company welcomed.
Cleaning completed
Bowls and litter surroundings tidied as agreed.
Notes / unusual observations
Nothing unusual visibly observed in this sample. Any unusual change noticed would be reported.
FAQ
Before the first visit
Is Miu Ở Nhà only for cats?
Yes. The service is designed exclusively for cats and their routines at home.
What happens during a visit?
Agreed tasks may include food to your instructions, fresh water, litter-box scooping, nearby tidying, basic bowl cleaning, calm company or play if welcomed, photos, visit notes, and visible routine observations.
Will I receive photos?
Yes. Photos and a visit update are part of the documented visit process.
Can my cat remain at home while I travel?
That is the purpose of the service. Suitability, schedule, routine, access, supplies, and emergency information are discussed before booking.
What if something unusual is noticed?
An unusual visible change is documented and reported using the agreed contact and emergency information. Wellbeing observations do not replace veterinary examination, diagnosis or medical advice.
Is this a veterinary service?
No. Miu Ở Nhà does not provide medical examinations, diagnosis, or veterinary advice.
How do you access my home?
Access arrangements and the respectful home-access protocol are agreed during the introductory meeting. Do not send sensitive access details through this public website.
Which areas of Ho Chi Minh City do you cover?
Service-area availability is confirmed directly on Zalo. No specific district coverage is published until it is confirmed.
Safety, privacy and limits
How is home access handled?
Key or access-code handling, storage and return are agreed at the First Miu Meeting. Security details are never published.
Can Miu administer medication?
Medication is not a standard service and must not be promised without case-specific operational confirmation.
Is the report a health check?
No. Wellbeing observations do not replace veterinary examination, diagnosis or medical advice.