An Yên · by BTM Pet Shop
A gentle farewell for a much-loved pet.
When your pet is gone, you do not need to know every next step. An Yên quietly supports your family through the process.
You do not have to face this alone
You don’t have to carry this alone
Right now you might be sitting beside them, not knowing who to call, what to do first, or how to tell the rest of the family.
That’s completely normal. They were part of your family — not a pet, but a friend who walked beside you through good days and hard ones.
An Yên will never rush you. We’re here so your family can say goodbye properly, whenever you’re ready.
A gentle, three-step process
Collection from your home
Your pet is collected in Ho Chi Minh City with discretion, at a time agreed with the family.
Cremation according to your package
Communal, collective or individual cremation is provided according to the package your family confirms.
Return according to your package
Ashes and memorial items are delivered to the family’s home when included in the selected package.
Four clearly priced packages
Prices cover pets from 1–5kg. Above 5kg: add 50,000₫ per kg.
An Yên Package
350,000₫
1–5kg · above 5kg +50,000₫/kg
- Communal cremation; ashes are not returned
- Photo updates sent to the family on Zalo
Basic Package
550,000₫
1–5kg · above 5kg +50,000₫/kg
- Collective cremation; ashes are not returned
- Farewell flowers and cloth
- One memorial photograph
Complete Package
1,550,000₫
1–5kg · above 5kg +50,000₫/kg
- Individual cremation
- Video and photographs of the full process
- Ashes delivered to the family’s home
Vĩnh Ân Package
1,950,000₫
1–5kg · above 5kg +50,000₫/kg
- Individual cremation
- A small keepsake jar with a lock of fur or nail clipping
- Paw print on a certificate
- Ash urn included
- Ashes delivered to the family’s home
Why families choose An Yên
No pressure
Each family grieves differently and chooses the timing that feels right.
Clear at every step
Price and package inclusions are explained before the family confirms.
Respect for a companion
This is a farewell for a family member, not simply a procedure to complete.
Respect for ritual
Our team understands and respects each family’s customs and beliefs.
Frequently asked questions
Which areas does An Yên serve?
Ho Chi Minh City and nearby areas. Contact An Yên on Zalo to confirm a specific address.
Can the family remain during the process?
This can be arranged when a family wishes to remain for the farewell. Discuss it with An Yên in advance.
How long does it take to receive ashes?
Usually 24–48 hours depending on the package. An Yên confirms the specific schedule before booking.
Which pets can An Yên receive?
Dogs, cats and other small pets. Package prices cover 1–5kg; above 5kg adds 50,000₫ per kg.
How can the family pay?
Cash or bank transfer after the package is confirmed through Zalo.
Not sure which package to choose?
Message us on Zalo. We’ll listen to your family’s situation and suggest what fits, with no pressure at all.
When you are ready, An Yên is here.
Send a Zalo message and we will explain the next step.