At-Home Pet Care Services in Ho Chi Minh City
When families are away at work, on business trips, or traveling, leaving a dog or cat at home for a long stretch of time can worry the owner. Not every pet is a good fit for a pet hotel, especially ones that are shy, easily stressed, or used to having their own private space.
BTM Pet Home Care provides at-home pet care services in Ho Chi Minh City. Staff come to your home on a scheduled visit to feed your pet, change its water, clean the litter/waste area, spend time with your pet, and send photo and video reports after every visit.
This service is a good fit for dog and cat owners who work full days, travel for business or leisure, or simply need regular help caring for their pet.
What’s included in at-home pet care?
Depending on the package you choose, the visit may include:
- Feeding your pet the portion size you specify.
- Changing to fresh drinking water.
- Washing food and water bowls.
- Cleaning the litter box or waste area.
- Sweeping up loose fur around your pet’s living area.
- Mopping the floor and cleaning the sleeping area.
- Playing and interacting with your pet.
- Taking photos, recording video, and sending a report.
- Checking the door before leaving the house.
Staff will never change your pet’s food, portion sizes, or give it any medication outside of what was agreed with you in advance.
At-Home Pet Care Pricing
Basic Package – 159,000đ/visit
Duration: 30–40 minutes
Includes:
- Feeding per portion size.
- Changing to fresh water.
- Cleaning the litter box or waste area.
- Taking photos of your pet.
- Sending a report after completion.
The Basic Package suits customers who are at work or traveling for a short trip and just need someone to check in on and care for their pet each day.
Standard Package – 219,000đ/visit
Duration: 50–60 minutes
Includes everything in the Basic Package, plus:
- Washing food and water bowls.
- Sweeping the pet’s living area.
- Playing and interacting with your pet for about 10–15 minutes.
This package suits pets that need more interaction, or families who want their pet’s living area cleaned more thoroughly.
Care & Sanitation Package – 269,000đ/visit
Duration: 75–90 minutes
Includes everything in the Standard Package, plus:
- Mopping the pet’s living area.
- Cleaning the sleeping area.
- Cleaning food bowls, litter box, and surrounding area.
- Collecting any trash generated during the visit.
This package suits families with multiple pets, or those who need both care and cleaning of the pet area.
Multi-Day Care Combos
Customers traveling for business or leisure can choose a combo to save on cost.
| Combo | Number of Visits | Price |
|---|---|---|
| 3-Visit Combo | 3× Basic Package | 450,000đ |
| 5-Visit Combo | 5× Basic Package | 725,000đ |
| 7-Visit Combo | 7× Basic Package | 980,000đ |
The prices above apply to 1–2 pets in the same household. For more pets, or for special care needs, a custom quote will be provided.
Benefits of At-Home Pet Care
Your pet stays in a familiar space
Many dogs and cats get stressed by a change of environment. Being cared for right at home helps your pet keep its normal eating, sleeping, and daily routine.
You get a report after every visit
After finishing the visit, staff send photos or video along with information about:
- How well your pet ate.
- Its water status.
- The waste area.
- Your pet’s behavior.
- Any unusual signs, if present.
Flexible around your schedule
You can book a single visit, multiple visits, or a combo package for whenever you’re away on business or traveling.
Less stress from transporting your pet
Your pet doesn’t need to be moved to a pet hotel or boarding facility, which avoids the stress of transportation.
Situations You Need to Tell Us About in Advance
Please let us know clearly if your pet:
- Has a history of biting or scratching people.
- Is currently under medical treatment.
- Needs medication.
- Tends to bolt out the door easily.
- Is afraid of strangers.
- Shows food-guarding behavior.
- Is pregnant or has recently given birth.
- Shows signs of not eating, vomiting, or diarrhea.
BTM Pet Home Care reserves the right to decline cases that go beyond standard care or that could pose a safety risk to our staff or your pet.
Book via Zalo: 0707 864 505